If the procedures above have not resolved the error then please contact your local IT support. Follow Microsoft's instructions to download and install Microsoft 365 / Office 2021 or Office 2019 / Office 2016 / Office 2013.Follow Microsoft's instructions to uninstall Office for Mac.Open Word and sign in / activate if prompted.Locate the following three entries and drag them to the Trash:.In Finder, browse to folder ~/Library/Group Containers.Launch each Office app (Word, Excel, PowerPoint, Outlook), select the application name and choose sign out, then quit the application. Solution 3 - Remove existing license files Opening Word should now show the " What's New" prompt Also search for " ADAL" and " unknown" and remove any matching entries. Otherwise, open the Keychain Access app ( Finder > Applications > Utilities > Keychain Access), search for " Office", and delete all entries (normally between 2 and 6 entries).If you are shown a " What's New" window then follow the prompts or read Microsoft's guide to activate Office for Mac.If this feature is not listed then please contact the service desk so we can help to get your account subscriptions corrected. Choose 'Office 2019' (PC) or 'Office 2019 for Mac' (Mac). Sign in with the Microsoft account associated with your purchase of Microsoft Office 2019. Beta Channel is a good option if you want the earliest but unsupported preview builds that are released more frequently. Download and install Microsoft Office 2019: 5. Select the channel you want: Current Channel (Preview) gives you early access to fully supported builds with minimal risk. Microsoft Office 2011 Suite Installer Volume License Version 14.7.7 Minimum 10.6.8 (Snow Leopard) DOWNLOAD LINK INSTALLER. Look for " Latest desktop version of office" in all of the subscriptions displayed Open a Microsoft 365 app, like Word or Excel, and then click Help > Check for Updates > Advanced. Microsoft Office 2016 Suite Installer Volume License Version 16.16.27 Minimum 10.10.x (Yosemite) DOWNLOAD LINK INSTALLER.Select the Profile icon > View Account > Subscriptions.Login to the Office 365 portal using your Oxford SSO ( and credentials.To edit, use another account activate Office" Solution 1 - Check the Office plan for your Oxford account On opening any Office application or document, the system shows an error message "Your account can view documents, but it doesn't allow editing on Mac. Applies to: Microsoft Office (Word, Excel, PowerPoint, Outlook) installed on Apple Mac, for current University students and staff Symptoms
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